MyPTHub Review (2026): Unlimited Clients, Flat Fee: Read Trustpilot Before You Buy

3.8
Our Score
Starting At $25/mo (Starter)
Best For Established solo coaches with 30+ clients who want a flat unlimited-client fee
Company MyPTHub
$59/mo unlimited clients is the best math at scale. AI Check-Ins feature is unique. Documented Trustpilot billing complaints -- use a card with dispute protection and keep cancellation records.

Last updated: September 2026

Quick Answer: MyPTHub is a budget-friendly all-in-one PT platform with unlimited clients from $25/mo. Best for coaches who want Trainerize-level features without per-client pricing. Has had historical billing complaints worth knowing about, but the software itself is solid for the price.

MyPTHub costs $59/mo for unlimited clients on the Premium plan. the only flat unlimited-client pricing in the category. The platform includes an AI check-in analysis tool that drafts personalized feedback from client data automatically, which is genuinely useful. The problem nobody covers properly: Trustpilot has documented complaints of charges continuing months after cancellation, refunds denied, and unauthorized card renewals. This isn’t a theoretical risk. it’s a pattern. Read those reviews before you hand over card details.

Last updated: April 22, 2026.

MyPTHub homepage and interface (2026)
MyPTHub homepage

Website: MyPTHub



Related: See also: Best AI tools for personal trainers 2026 | PT Distinction vs MyPTHub | PT Distinction review

What MyPTHub actually is

MyPTHub launched in 2013 and has been quietly building a niche as the go-to platform for coaches who are scaling past the point where per-client pricing models make sense. Where TrueCoach charges $107/mo for 50 clients and PT Distinction charges $89.90/mo, MyPTHub charges $59/mo for unlimited clients.

My PT Hub homepage in 2026
My PT Hub view

That pricing model is the whole value proposition. Once you’re past 30-35 clients, MyPTHub becomes the cheapest credible option in the category. At 60 clients, it’s less than half the price of most alternatives.

The platform itself is comprehensive but not exciting. Workout delivery, nutrition coaching, habit tracking, check-ins, progress photos, messaging, white-label branding, custom app. it’s all there. The interface is dated compared to Everfit’s polish, and the workflow is clunkier than TrueCoach’s clean simplicity. But it works, and at $59/mo it works for unlimited clients, which is a genuinely differentiated offer.



Pricing

Plan Monthly Annual (per month) Clients
Starter $25/mo ~$22.50/mo 3
Premium $59/mo ~$52/mo Unlimited

30-day free trial, no credit card required.

The Starter plan at $25/mo for 3 clients is not competitive. Everfit’s free plan gives you 5 clients for nothing. The Starter plan exists as an entry point but the real product is the Premium plan.

At $59/mo (or ~$52/mo annual), Premium includes:

  • Unlimited clients
  • Workout and program builder
  • Nutrition coaching and meal planning
  • Check-ins and progress tracking
  • White-label custom branding
  • Group coaching support
  • AI Check-Ins feature (detailed below)
  • Phone and chat support

No add-ons for nutrition. No add-ons for automation. No per-extra-client fees. That pricing clarity is rare in this category.



The AI Check-Ins feature. what makes MyPTHub interesting

Most PT platforms have check-in questionnaires where clients fill in weekly data. how’s your energy, how’s your sleep, how’s training been? Coaches then have to read 30 of these and write personalized responses. At 50 clients doing weekly check-ins, that’s a significant time drain.

MyPTHub’s AI Check-Ins feature analyzes client check-in data and drafts personalized feedback automatically. The coach reviews and sends. The platform claims this cuts check-in admin by 80%.

The quality of the AI-drafted responses is solid for standard coaching feedback. it’s not trying to replace your judgment, it’s giving you a draft that you edit. For coaches who run high-volume check-in systems, this is genuinely useful and no competitor offers it at this price point. Trainerize has automation for messaging but not AI-drafted personalized check-in responses.



The billing issue you should know about

This section exists because no review covers it with appropriate prominence.

On Trustpilot, MyPTHub has a documented pattern of billing complaints:

  • Users report being charged months after cancellation
  • Cancel confirmation received, billing continued
  • Refund requests declined with generic responses
  • Card details allegedly not removed after account termination

The platform also appears on Trustpilot with an overall score that is lower than its G2 and Capterra ratings. The divergence is explained by the fact that G2 and Capterra reviews skew toward active users who like the product. Trustpilot captures a broader range including people who left and had problems doing so.

To be clear: many coaches use MyPTHub without incident. The billing complaints are a pattern, not universal. But in a category where you’re handing over your card details to a recurring billing system, “documented pattern” warrants real attention.

Before you subscribe:

  • Use a card you can easily dispute charges on
  • Screenshot your cancellation confirmation if you ever cancel
  • Consider subscribing month-to-month initially rather than annual to limit exposure

This is the information you need to make a genuinely informed decision. which is what no other review gives you.



What MyPTHub does well

Unlimited clients on a flat fee. At 30+ clients, MyPTHub becomes the most cost-effective credible option in the category. At 60 clients, it’s $59/mo vs $107/mo for TrueCoach’s 50-client plan (and TrueCoach’s plan doesn’t even cover 60 clients without upgrading further). The economics are compelling for high-volume coaches.

Phone support is rare and real. Every other platform in this category offers chat and email only. MyPTHub offers phone support, which matters when you have a critical issue mid-session and need help immediately. For coaches who are not technically confident, this is a meaningful differentiator.

White-label branding included. Your branding on the client app, no extra tier required. Clients see your name and logo, not MyPTHub’s. At $59/mo, that’s better than Everfit (no branded app at any price) and competitive with PT Distinction (which has the best branded app but costs more).

All-in-one without add-ons. Nutrition, habits, messaging, white-label branding, group coaching. all in the Premium plan. There’s no Everfit-style add-on structure to navigate.

AI Check-Ins genuinely saves time. For coaches with 30+ clients running weekly check-ins, the AI draft feature is a real time saving that compounds over weeks.



What frustrates users

The interface is dated. Compared to Everfit’s clean UX or Trainerize’s modern dashboard, MyPTHub feels like a 2016 product that has received incremental updates but not a real redesign. It works, but it’s not pleasant to use daily. Multiple reviewers describe it as “clunky.”

The exercise library is limited. Coaches frequently have to build their own exercises from scratch because the base library doesn’t cover their specific movements or preferred cues. Everfit and TrueCoach both have larger, better-organized exercise libraries.

Nutrition tracking described as clunky. The AI meal planner works, but the client-facing nutrition logging experience has been flagged repeatedly in reviews as friction-heavy. Clients resist using it. When clients don’t use a feature, it stops being a coaching tool and becomes a line item in your software bill.

No Google Calendar integration. Calendar sync is available but isolated within the platform. Coaches who live in Google Calendar for scheduling find this frustrating.

Mobile experience is weaker than desktop. Like most platforms in this category, the best experience is on desktop. The mobile coach app exists but programming and program management really requires a laptop or computer.


Faz’s take: The unlimited client pricing is genuinely compelling if you have the clients to justify it. At 40+ clients paying $59/mo, you’re getting a deal that doesn’t exist anywhere else in the category. The AI check-in feature saved me real time. I’m not exaggerating the “80% time reduction” claim, it’s probably accurate for coaches who do thorough weekly check-ins. The interface being dated is real but liveable. The billing situation is the part I keep coming back to. It’s documented enough that I’d be cautious with my card details and I’d use a card that’s easy to dispute on.

Saru’s take: The math works past a certain scale and doesn’t work below it. At 30 clients: MyPTHub $59/mo vs Everfit ~$60-80/mo. basically identical. At 50 clients: MyPTHub $59/mo vs TrueCoach $107/mo vs Everfit $138/mo. MyPTHub wins clearly. At 10 clients: MyPTHub $59/mo vs Everfit free plan. Everfit wins clearly. The inflection point is around 25-30 clients. Below that, there are better-value options. Above that, MyPTHub’s flat fee is hard to beat if you’re comfortable with the platform’s limitations.


Who should use MyPTHub

It’s the right call if:

  • You have 30+ clients and want to stop worrying about per-client pricing as you scale
  • Weekly client check-ins are a core part of your coaching model. the AI feature genuinely saves time
  • You want white-label branding without PT Distinction’s setup investment
  • Phone support availability matters to you
  • You’re cost-sensitive and volume of clients is your growth trajectory

It’s the wrong call if:

  • You have fewer than 20 clients. the flat fee doesn’t justify itself
  • You’ve had billing disputes with software providers before. read Trustpilot first
  • You want a modern, polished interface. the UX is functional but dated
  • Your clients need to do detailed nutrition tracking. the client-side nutrition experience has friction


MyPTHub vs the alternatives

MyPTHub Premium Everfit (50 clients) PT Distinction (50 clients) TrueCoach (50 clients)
Price (50 clients) $59/mo flat ~$138/mo $89.90/mo $107/mo
Unlimited clients Yes No Per-extra charges No
Branded client app Yes (included) No Yes (included) No
AI check-in drafting Yes (unique) No No No
Nutrition tools Included Add-on ($33/mo) Included Basic only
Interface quality Dated but functional Clean and modern Feature-rich Clean and minimal
Exercise library Limited Large Large 3,000+
Phone support Yes Chat/email Chat/email Chat/email
Billing concerns Trustpilot complaints None documented None documented None documented


Final verdict

MyPTHub is the best value option in the personal trainer software category for coaches who have scaled past 30 clients and want to stop watching per-client costs compound. The unlimited pricing model, AI check-in feature, and flat-fee structure are genuinely differentiated.

The billing history and dated interface are real concerns. Go in with clear records of your subscription, use a card with dispute protection, and keep a screenshot of any cancellation confirmation if you ever leave. With those precautions in place, MyPTHub delivers strong value at a price point that doesn’t exist elsewhere in the category.



Other tools and comparisons we have reviewed in this category:

References & further reading

For deeper context on programming, periodization, and training science behind the tools we evaluate:


Where the figures on this page come from

Every price here was read from the vendor’s own pricing page on 4 September 2026 and carries that date, because pricing in this category moves and a claim without a date is not checkable.

The pages we read

PT Distinction publishes $19.90, $59.90 and $89.90 a month with its marginal per client rates. Everfit publishes a rung for every client count from $19 to $290 monthly. TrueCoach publishes $26.34, $57.99 and $136.99 a month billed annually. My PT Hub publishes $25 and $59. FitBudd publishes $15, $79 and $149 with per client add-ons. Trainerize publishes a free tier and plans from $9. JuggernautAI publishes $34.99 a month or $349.99 a year.

The ones we could not read

Fitbod, Dr. Muscle, Hevy, Whoop and Oura did not yield a figure to the same method that read every vendor above, largely because consumer subscriptions are sold inside the app stores rather than on the web. That is not evidence they publish nothing, and we do not present it as such. Check the store listing on your own device, in your own country, before relying on any figure for those five.

One page worth reading twice

Wodify displayed $199 struck through and $99 a month per location, conditional on booking a demo by 31 August. We read it on 4 September 2026, after that deadline, and the discounted price was still shown. Ask which figure actually applies before budgeting on it.



What coaching platforms actually charge, vendor by vendor

Personal training software is metered on active clients almost everywhere, which makes it one of the few categories where you can calculate your exact bill from the pricing page. Here is each alternative to mypthub review, read at source on 4 September 2026.

PT Distinction, the clearest per client arithmetic in the category

PT Distinction publishes Basic at $19.90 a month including 3 clients, Pro at $59.90 including 25, and Master at $89.90 including 50. Crucially it also publishes the marginal rate: extra clients cost $6.00 a month on Basic, $2.40 on Pro and $1.60 on Master. That means you can work out your own crossover exactly. At 25 clients Basic would be $151.90 against Pro at $59.90, so the upgrade pays for itself long before you reach the included allowance.

Everfit, which publishes the whole client ladder

Everfit goes further than anyone here and publishes a rung for every client count. Billed monthly: 5 clients $19, 10 $29, 20 $49, 35 $75, 50 $95, 100 $140, 200 $220, 300 $290. Billed annually those become $16, $24, $41, $63, $79, $117, $183 and $242. The per client cost falls from $3.80 to under a dollar as you scale. Its add-ons are priced separately: Autoflow automation from $29 a month, meal plans at $39, on-demand collections at $25 and payments at $9.

TrueCoach, three tiers, annual billing only on the headline

TrueCoach publishes Starter at $26.34 a month billed annually, Standard at $57.99 and Pro at $136.99, with one month free on Starter and two months free on the higher tiers. Note that every published figure assumes annual billing, and the page carries a monthly toggle that changes them. Check which state a quoted TrueCoach price is in before comparing it with a monthly figure from a rival.

My PT Hub and FitBudd, where the add-ons matter

My PT Hub publishes Starter at $25 a month and Premium at $59, currently shown at $29.50 for the first two months, with additional trainers at $10 a month, a custom branded app at $95 one-time and a white label app at $145 a month. FitBudd publishes $15 for 2 clients plus $4 per additional client, $79 for 20 clients plus $2 per additional, and $149 for 20 with your own app, alongside one-time setup fees of $75 and $100. On both, the add-ons can exceed the plan.

Trainerize and Wodify, the two to read carefully

Trainerize publishes a genuinely free tier for a single client seat and paid plans from $9 a month, with additional locations at $248 a month, but its page presents several different figure sets depending on the seat count you select, so quote a Trainerize price only alongside the client count it assumes. Wodify shows $199 struck through and $99 a month per location, conditional on booking a demo by 31 August. We read that page on 4 September 2026, four days after the stated deadline, and the discounted figure was still displayed. Ask them which price actually applies before budgeting on it.



Per client pricing, and the crossover most coaches miss

Almost every platform here charges on active clients, and the marginal rate matters more than the headline. Here is the same roster priced across the vendors that publish, using their own rates read 4 September 2026.

Active clients PT Distinction Everfit, monthly Everfit, annual FitBudd
5 $31.90, Basic +2 $19 $16 $27
20 $59.90, Pro $49 $41 $79
50 $89.90, Master $95 $79 $139
100 $169.90, Master +50 $140 $117 $239
Our arithmetic on each vendor’s published rates and marginal per client charges, read 4 September 2026. PT Distinction figures add its published extra-client rates to the nearest tier.

Upgrade before you hit the allowance, not after

On PT Distinction, 25 clients on Basic would cost $151.90 against $59.90 on Pro, because the marginal rate on the entry tier is $6.00 a client against $2.40. The included allowance is not the point at which you should move; the point is wherever the marginal rates cross, and that is usually far earlier. Work it out once and set a calendar reminder at that client count.

Annual billing is a real discount here, unusually

Everfit at 100 clients is $140 a month billed monthly and $117 billed annually, a saving of $276 a year. TrueCoach publishes one month free on Starter and two months free on Standard and Pro. FitBudd gives two months free on yearly billing. In a category where client numbers fluctuate seasonally, the question is whether you are confident enough of your floor to commit, and most established coaches are.

Count active clients, not total clients

The meter is people currently assigned programming, not everyone who has ever trained with you. Coaches routinely over-buy because they price on their contact list. Before choosing a tier for mypthub review or anything else, count the clients who received a programme in the last thirty days. That is your number, and it is usually smaller than expected.


Tools mentioned in this guide

Faz - founder of AIToolsBakery

Written by

Faz

Faz is the founder of AIToolsBakery. Some tools here are tested hands on. Others are assessed from vendor documentation and pricing verified on the live page, and every review says which one it is. Sponsors can buy a position in a guide. They cannot buy the score, the criticism, or silence about a better option.

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Frequently Asked Questions

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Faz
Faz
The Baker
Faz is the editor and founder of AI Tools Bakery, where every AI tool review is built on verified vendor pricing, documented user reports, and published product records. 10+ years in digital marketing, now covering AI software across 19 industries with honest verdicts and no pay-to-win rankings.
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