Quick Answer: MyPTHub is a budget-friendly all-in-one PT platform with unlimited clients from $25/mo. Best for coaches who want Trainerize-level features without per-client pricing. Has had historical billing complaints worth knowing about, but the software itself is solid for the price.
Last updated: April 22, 2026.
Related: See also: Best AI tools for personal trainers 2026 | PT Distinction vs MyPTHub | PT Distinction review
What MyPTHub actually is
MyPTHub launched in 2013 and has been quietly building a niche as the go-to platform for coaches who are scaling past the point where per-client pricing models make sense. Where TrueCoach charges $107/mo for 50 clients and PT Distinction charges $89.90/mo, MyPTHub charges $59/mo for unlimited clients.
That pricing model is the whole value proposition. Once you’re past 30-35 clients, MyPTHub becomes the cheapest credible option in the category. At 60 clients, it’s less than half the price of most alternatives.
The platform itself is comprehensive but not exciting. Workout delivery, nutrition coaching, habit tracking, check-ins, progress photos, messaging, white-label branding, custom app — it’s all there. The interface is dated compared to Everfit’s polish, and the workflow is clunkier than TrueCoach’s clean simplicity. But it works, and at $59/mo it works for unlimited clients, which is a genuinely differentiated offer.
Pricing
| Plan | Monthly | Annual (per month) | Clients |
|---|---|---|---|
| Starter | $25/mo | ~$22.50/mo | 3 |
| Premium | $59/mo | ~$52/mo | Unlimited |
30-day free trial, no credit card required.
The Starter plan at $25/mo for 3 clients is not competitive — Everfit’s free plan gives you 5 clients for nothing. The Starter plan exists as an entry point but the real product is the Premium plan.
At $59/mo (or ~$52/mo annual), Premium includes:
- Unlimited clients
- Workout and program builder
- Nutrition coaching and meal planning
- Check-ins and progress tracking
- White-label custom branding
- Group coaching support
- AI Check-Ins feature (detailed below)
- Phone and chat support
No add-ons for nutrition. No add-ons for automation. No per-extra-client fees. That pricing clarity is rare in this category.
The AI Check-Ins feature — what makes MyPTHub interesting
Most PT platforms have check-in questionnaires where clients fill in weekly data — how’s your energy, how’s your sleep, how’s training been? Coaches then have to read 30 of these and write personalized responses. At 50 clients doing weekly check-ins, that’s a significant time drain.
MyPTHub’s AI Check-Ins feature analyzes client check-in data and drafts personalized feedback automatically. The coach reviews and sends. The platform claims this cuts check-in admin by 80%.
The quality of the AI-drafted responses is solid for standard coaching feedback — it’s not trying to replace your judgment, it’s giving you a draft that you edit. For coaches who run high-volume check-in systems, this is genuinely useful and no competitor offers it at this price point. Trainerize has automation for messaging but not AI-drafted personalized check-in responses.
The billing issue you should know about
This section exists because no review covers it with appropriate prominence.
On Trustpilot, MyPTHub has a documented pattern of billing complaints:
- Users report being charged months after cancellation
- Cancel confirmation received, billing continued
- Refund requests declined with generic responses
- Card details allegedly not removed after account termination
The platform also appears on Trustpilot with an overall score that is lower than its G2 and Capterra ratings. The divergence is explained by the fact that G2 and Capterra reviews skew toward active users who like the product. Trustpilot captures a broader range including people who left and had problems doing so.
To be clear: many coaches use MyPTHub without incident. The billing complaints are a pattern, not universal. But in a category where you’re handing over your card details to a recurring billing system, “documented pattern” warrants real attention.
Before you subscribe:
- Use a card you can easily dispute charges on
- Screenshot your cancellation confirmation if you ever cancel
- Consider subscribing month-to-month initially rather than annual to limit exposure
This is the information you need to make a genuinely informed decision — which is what no other review gives you.
What MyPTHub does well
Unlimited clients on a flat fee. At 30+ clients, MyPTHub becomes the most cost-effective credible option in the category. At 60 clients, it’s $59/mo vs $107/mo for TrueCoach’s 50-client plan (and TrueCoach’s plan doesn’t even cover 60 clients without upgrading further). The economics are compelling for high-volume coaches.
Phone support is rare and real. Every other platform in this category offers chat and email only. MyPTHub offers phone support, which matters when you have a critical issue mid-session and need help immediately. For coaches who are not technically confident, this is a meaningful differentiator.
White-label branding included. Your branding on the client app, no extra tier required. Clients see your name and logo, not MyPTHub’s. At $59/mo, that’s better than Everfit (no branded app at any price) and competitive with PT Distinction (which has the best branded app but costs more).
All-in-one without add-ons. Nutrition, habits, messaging, white-label branding, group coaching — all in the Premium plan. There’s no Everfit-style add-on structure to navigate.
AI Check-Ins genuinely saves time. For coaches with 30+ clients running weekly check-ins, the AI draft feature is a real time saving that compounds over weeks.
What frustrates users
The interface is dated. Compared to Everfit’s clean UX or Trainerize’s modern dashboard, MyPTHub feels like a 2016 product that has received incremental updates but not a real redesign. It works, but it’s not pleasant to use daily. Multiple reviewers describe it as “clunky.”
The exercise library is limited. Coaches frequently have to build their own exercises from scratch because the base library doesn’t cover their specific movements or preferred cues. Everfit and TrueCoach both have larger, better-organized exercise libraries.
Nutrition tracking described as clunky. The AI meal planner works, but the client-facing nutrition logging experience has been flagged repeatedly in reviews as friction-heavy. Clients resist using it. When clients don’t use a feature, it stops being a coaching tool and becomes a line item in your software bill.
No Google Calendar integration. Calendar sync is available but isolated within the platform. Coaches who live in Google Calendar for scheduling find this frustrating.
Mobile experience is weaker than desktop. Like most platforms in this category, the best experience is on desktop. The mobile coach app exists but programming and program management really requires a laptop or computer.
Who should use MyPTHub
It’s the right call if:
- You have 30+ clients and want to stop worrying about per-client pricing as you scale
- Weekly client check-ins are a core part of your coaching model — the AI feature genuinely saves time
- You want white-label branding without PT Distinction’s setup investment
- Phone support availability matters to you
- You’re cost-sensitive and volume of clients is your growth trajectory
It’s the wrong call if:
- You have fewer than 20 clients — the flat fee doesn’t justify itself
- You’ve had billing disputes with software providers before — read Trustpilot first
- You want a modern, polished interface — the UX is functional but dated
- Your clients need to do detailed nutrition tracking — the client-side nutrition experience has friction
MyPTHub vs the alternatives
| MyPTHub Premium | Everfit (50 clients) | PT Distinction (50 clients) | TrueCoach (50 clients) | |
|---|---|---|---|---|
| Price (50 clients) | $59/mo flat | ~$138/mo | $89.90/mo | $107/mo |
| Unlimited clients | Yes | No | Per-extra charges | No |
| Branded client app | Yes (included) | No | Yes (included) | No |
| AI check-in drafting | Yes (unique) | No | No | No |
| Nutrition tools | Included | Add-on ($33/mo) | Included | Basic only |
| Interface quality | Dated but functional | Clean and modern | Feature-rich | Clean and minimal |
| Exercise library | Limited | Large | Large | 3,000+ |
| Phone support | Yes | Chat/email | Chat/email | Chat/email |
| Billing concerns | Trustpilot complaints | None documented | None documented | None documented |
FAQ
Is MyPTHub worth it?
For coaches with 30+ clients who want a flat unlimited-client fee and use weekly check-ins as a core coaching method: yes. For coaches with fewer than 20 clients or those starting out: the value calculation doesn’t work — Everfit’s free plan is a better starting point.
How much does MyPTHub cost?
Starter plan: $25/mo (3 clients). Premium plan: $59/mo (unlimited clients). Annual pricing reduces this to approximately $22.50/mo Starter and $52/mo Premium. 30-day free trial, no credit card required.
Is the AI Check-Ins feature good?
It’s genuinely useful for coaches who run weekly structured check-ins at volume. The AI drafts a personalized response based on client data, which the coach reviews and sends. It’s not trying to replace your coaching judgment — it’s eliminating the blank page problem for 30+ identical response-writing sessions per week.
What are the billing concerns with MyPTHub?
Multiple users on Trustpilot have documented charges continuing after cancellation, refund denials, and card details not being removed. This is a documented pattern across multiple reviews. Use a card that’s easy to dispute on and keep records of any cancellation communication.
Does MyPTHub have a free plan?
30-day free trial on any plan, no credit card required. No permanent free tier. Everfit’s 5-client permanent free plan is the better option for new coaches testing the category.
Final verdict
MyPTHub is the best value option in the personal trainer software category for coaches who have scaled past 30 clients and want to stop watching per-client costs compound. The unlimited pricing model, AI check-in feature, and flat-fee structure are genuinely differentiated.
The billing history and dated interface are real concerns. Go in with clear records of your subscription, use a card with dispute protection, and keep a screenshot of any cancellation confirmation if you ever leave. With those precautions in place, MyPTHub delivers strong value at a price point that doesn’t exist elsewhere in the category.
Related guides
- PT Distinction Review (2026)
- Everfit Review (2026)
- PT Distinction vs MyPTHub (2026)
- How to Choose Personal Trainer Software
- Best AI Tools for Personal Trainers (2026)
Rating: 3.8/5
Written by
FazFaz is the founder of AIToolsBakery. Every tool on this site is personally tested with real-world writing tasks before a single word gets published. No sponsored rankings, no recycled press releases.
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